BUSINESS CHALLENGE
Over time, a market leading food manufacturer had cut back investment in capability development… shifting reliance to global /regional programs; not optimized to Australia /New Zealand’s unique industry dynamics.
Increasing turnover rates & reduced employee satisfaction; coupled with lower AGS report rankings – especially on “easy to do business with”; prompted a reassessment of how the business approached training & development
OUTCOMES SUPPORTED
2 years post implementation…
Top tier net favourable learner experience ratings >80%
Improved AGS rankings - #1 in department
Sales team retention improved from 83% to 91%
Sales growth ahead of category average, 110 index
Academies have been executed across 3 consecutive years & rolled out into additional APAC markets
REAL WORLD SUPPORT
Real World coordinated a best practice assessment of marketing, category & commercial capabilities; identifying clear skills gaps in specific competencies. A custom learning program was developed; focused on delivering key local capability requirements, integrating core global models critical to the company’s competitive advantage. Real World provided ongoing coaching support to embed skill sets over time.
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CLIENT TESTIMONIAL
“Real World demonstrated industry leading expertise in both training approaches & market dynamics; a rare combination in our experience. Our Academy programs have become aspirational for our employees; & have helped entrench the ANZ business as a global centre of excellence across markets”